Privacy Policy

Effective Date: June 13, 2026

At Romex Tours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book our tours and travel services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website or services, we may collect certain information, including:

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Travel preferences
  • Booking details
  • Any information you voluntarily provide through contact forms or inquiries

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website addresses

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing tour bookings and reservations
  • Responding to inquiries and customer support requests
  • Providing tour-related updates and communications
  • Improving our website and services
  • Sending booking confirmations and important travel information
  • Preventing fraud and protecting our business operations
  • Complying with legal obligations

Marketing Communications

With your consent, we may send promotional emails about tours, travel experiences, special offers, and company updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Cookies help us:

  • Remember user preferences
  • Understand visitor behavior
  • Improve website performance
  • Measure marketing effectiveness

Most web browsers allow you to manage or disable cookies through browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers when necessary to:

  • Process payments
  • Manage bookings
  • Provide customer support
  • Maintain website functionality
  • Comply with legal requirements

All third-party providers are expected to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Meet legal, tax, accounting, or regulatory obligations
  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

International Visitors

As a travel company operating in Rome, our services may be accessed by visitors from different countries. By using our website, you understand that your information may be processed and stored in accordance with applicable laws in the countries where we operate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites, booking platforms, attractions, or travel resources. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Romex Tours

Email:info@romextours.com
Phone:+39 3497044491
Website:https://romextours.com/

We are committed to protecting your privacy and providing a safe and secure experience for all visitors and customers.